Terms of Service


 

Last Updated: 19.03.2026

1. Acceptance of Terms

Welcome to ROAVE (the "Site"), owned and operated by ROAVE LTD (or "we," "us," or "our"). By accessing or using our Site, purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Site.

2. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose information from our users. You acknowledge and agree that your use of the Site is subject to our Privacy Policy.

3. Account Registration

To access certain features of the Site (e.g., Wishlists, Order Tracking), you may be required to register for an account with Roave.

  • Accuracy: You agree to provide accurate, current, and complete information during the registration process.

  • Security: You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.

  • Eligibility: You must be at least the age of majority in your jurisdiction to create an account or make purchases.

4. Products and Availability

We strive to ensure that information on the ROAVE website is complete, accurate, and current. Despite our efforts, information may occasionally be inaccurate, incomplete, or out of date.

  • Descriptions: We do not warrant that product descriptions or other content are error-free.

  • Colours: We have made every effort to display as accurately as possible the colors of our pieces. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

  • Availability: All products are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice.

5. Pricing and Payments

  • Pricing: Prices displayed on the Site are quoted in [Currency, e.g., GBP/USD] and are subject to change without notice.

  • Taxes: You are responsible for paying all applicable taxes and duties associated with your order.

  • Payment Methods: We accept [List Payment Methods, e.g., Visa, MasterCard, PayPal, Apple Pay, Klarna]. You represent and warrant that you have the legal right to use any payment method utilized in connection with any transaction.

6. Shipping and Delivery

Shipping and delivery dates are estimates only and cannot be guaranteed. ROAVE is not liable for any delays in shipments. Risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier.

7. Returns and Exchanges

Our Return Policy is an integral part of these Terms. Please review our Return Policy for detailed information on returns, exchanges, and refunds.

  • Condition: items must be unworn, unwashed, and with original tags attached to be eligible for return.

8. Intellectual Property

All content included on the Site, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of ROAVE or its content suppliers and is protected by international copyright and trademark laws.

  • Trademarks: The ROAVE name and logo are trademarks of ROAVE LTD. They may not be used without our prior written permission.

9. User Content

If you post reviews, comments, photos, or other content ("User Content") on our Site or social media channels using our branded hashtags (e.g., #Roave):

  • You grant ROAVE a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, and display such content throughout the world in any media.

  • You represent that you own or control all rights to the content you post and that the content is accurate and does not violate these Terms.

10. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the Site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To transmit viruses or any other type of malicious code.

11. Disclaimer of Warranties; Limitation of Liability

Disclaimer: The Site and all products and services delivered to you are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

Limitation of Liability: In no case shall ROAVE, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any service or any products procured using the service.

12. Indemnification

You agree to indemnify, defend, and hold harmless ROAVE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms.

13. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

14. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

15. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: hello@theroave.com

  • Address: ROAVE LTD Dovenby Hall Estate, Dovenby, Cockmouth, CA130PN